You can now book your room and sign your leasing contract worry-free online. We’ve got you covered if you’re delayed and even if you can’t make it at all, we’re here to support
Here's how we can help:
If you are unable to move into your booked room due to COVID-19, we can change or even cancel your lease agreement if you need us too
If you have paid already we are able to refund the agreed rent or your security deposit.
If needed, we will also help you to make a new booking for the upcoming months
*Please find important details below or check our FAQ section
CHOOSE YOUR LOCATION TO BOOK YOUR ROOM:
Students affected by Covid-19 restrictions will be able to take advantage of this policy, this means you have booked a room with us already and you are either:
In case of cancellation of the lease agreement, we will refund to you payments already made such as rent and security deposit for the affected period.There will be no refund of reservation fees.
Once it is foreseeable that you will be affected by any of the situations listed during your lease period, it will be required that you inform us immediately and express your request for the cancellation of the agreement.
As a rule, a cancellation of the agreement will only be made subject to our assessment of the existence of a cause for cancellation if you inform us in this respect no later than within two weeks prior to the beginning of the affected semester after you became aware of such situation.
Proof of governmental restrictions or denial of entry/ exit either to the country you are going to be studying in or from the country you are trying to leave.
Any official communication from your university confirming that your course is delayed or cancelled. Or any official information from your home country that you are unable to travel to to Germany due to Covid-19.